Help Customer Support
Privacy Policy

Paddy Power has created this statement in order to demonstrate our commitment to the privacy of our web site visitors and customers. This following discloses information gathering and dissemination practices for the site and other Paddy Power sites such as,, in line with Data Protection requirements.

Registration Forms
Upon joining our site you are required to complete a registration form in which you must provide us with details of your name, postal address, email address and phone number.

Paddy Power plc operates businesses in multiple jurisdictions some of which are not located in the European Economic Area. We may from time to time transfer your data from one Paddy Power Company to another one or to one of our authorised service providers for customer service or business management purposes. We will ensure that each Paddy Power Company and their service providers comply with this Privacy Statement.

By using Paddy Power websites you acknowledge that you have read this Privacy Policy and agree to our using your personal data in this way.

Paddy Power may transfer your data for one of the following purposes:
• the provision of betting services;
• customer service;
• administering of customers' accounts;
• processing customer transactions via your banking service provider;
• client identity and money laundering checks;
• risk management;
• providing a seamless service between the customer's fixed odds account and any other Paddy Power service, included but not limited to online casinos, online games, online auctions, which the customer may choose.

Sometimes, a third-party fulfillment house that requires access to the information on registration forms in order to send you requested materials handles the mailings.

Our site may use cookies to track the length of time you spend on the site, or to store frequently used user information to personalize your online experience. For some users, cookies are used with the RSA SecurID Web Agent. A cookie is a small file placed by a Web site on your computer's hard drive. This file has no information about you personally, but identifies your computer when you return to our site. A cookie placed by a particular Web site can be accessed by that same web site, and contains only information volunteered by the user, such as your name or company name, or an innocuous user identification number or domain address. You can disable the cookie settings on your Internet browser although this is likely to impair your ability to view the Site. Further information on Cookies and how websites use them can be obtained at

Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK. We may also perform IP lookups to determine which domain you are coming from (i.e.:, to more accurately gauge our users' demographics. Paddy Power does not extract any personal information (e.g. : email addresses or names) that may be a in a web browser's user preference file.

External Links
This site contains links to other sites. Paddy Power is not responsible for the privacy practices or the content of such Web sites.

Paddy Power recognise that online security is an area of vital importance for all our clients. It is imperative that you should be fully satisfied that your personal details are 100% secure before you commence betting. uses a 128 bit SSL (Secure Socket Layer) encryption, which is certified by Thawte. This means that all personal and financial information sent to and from our site are encrypted to the highest industry standard and that only our staff can decrypt and read this information.

In order to protect both ourselves and our customers from identity theft we may verify the information you have provided with our banking institutions over secure lines. Again this is carried out in accordance with our data protection obligations.

Your contact information may be used to send you additional information and promotional material and you may opt out of receiving further information from us at any time by logging into your account and going to ‘My Account’ and then ‘My Mail’ or by emailing us at

Changes to Privacy Policy
If we change our privacy and/or security policy for any reason, we will post such changes on this page.

Last updated 3rd September 2007

Return To Help Home Page
Contact Us

If you can’t find a solution to your query in this section please contact our Customer Services department:
Email: or by
Ireland: 1800 238 888
UK: 08000 565 275
Rest of World: +353 1 404 0120.