Help Customer Support
Bet & Watch
The service is provided in conjunction with the dedicated horse racing channels 'At the Races' and 'Racing UK'.

In order to watch your selected race:
1. Your PC must meet the minimum set of system requirements in order to view the video feed.
2. You must have an account and be logged in to www.paddypower.com
3. You must place a bet of £5/€5 or greater on the race you wish to view.
Note: This service applies to Fixed Odds/SP bets only. Tote Pool bets do not qualify you for the Bet and Watch service.
Each online broadcast will last approximately 8-10 minutes.

How do I use Bet and Watch?
Simply login, place a single bet of £5/€5 or greater and click on the 'Watch Live' button.

What race tracks are covered by this service?

UK
Tracks
Aintree; Ascot; Ayr; Bangor-On-Dee; Bath; Beverley; Brighton; Carlilse; Cartmel; Catterick; Cheltenham; Chepstow; Chester; Epsom Downs; Exeter; Fakenham; Folkestone; Fontwell; Goodwood; Hamilton; Haydock Park; Hereford; Hexham; Huntington; Kelso; Kempton Park; Leicester; Lingfield; Ludlow; Newbury; Newcastle; Newmarket; Newton Abbot; Nottingham; Perth; Plumpton; Pontefract; Redcar; Ripon; Salisbury; Sandown Park; Sedgefield; Southwell; Stratford; Taunton; Thirsk; Towcester; Uttoxeter; Warwick; Wetherby; Wincanton; Windsor; Wolverhampton; Worcester; Yarmouth and York.

Irish Tracks
Ballinrobe; Bellewstown; Clonmel; Cork; Curragh; Down Royal; Downpatrick; Dundalk; Fairyhouse; Galway; Gowran; Kilbeggan; Killarney; Laytown; Leopardstown; Limerick; Listowel; Naas; Navan; Punchestown; Roscommon; Sligo; Thurles;Tipperary; Tralee; Tramore and Wexford.

Can you back a winner and watch?
1. Your PC must meet a minimum set of system requirements in order to view the race video.
Click here to run a system test on your PC to check if you will be able to view the video feed.
2. You must be logged in to your Paddy Power account, registered with Ireland or UK as your country of residence and be connecting to the internet from Ireland or the UK.
3. You must place a single fixed odds bet to the value of £5/€5 or greater on the race you wish to view
or
If you are placing a multiple fixed odds bet (i.e, a double, treble, etc.) and wish to view more than one race you must bet a minimum single stake of £5/€5 per race for each race you want to view.
Note: Tote Pool bets are not valid for this service

The broadcast will begin 30 seconds before the race is scheduled to start and will last for approximately 10 minutes.


Video Feed Quality
The quality of the video feed is mostly dependant on your computer's connection to the Internet.

Please ensure you have an active broadband connection (slower dial-up connections are not sufficient to provide video streaming).

There are 4 settings on the Bet & Watch interface which should be tried to determine which provides you with the best video stream.

Click on each setting option to identify which setting results in the best video broadcast. (Give each setting at least 2 minutes to view the quality).

The settings use different protocols, network routes or data packet sizes to try to deliver the best quality video to your PC/Media Player.

 


Return To Help Home Page
Contact Us

If you can’t find a solution to your query in this section please contact our Customer Services department:
Email: support@paddypower.com or by
Phone:
Ireland: 1800 238 888
UK: 08000 565 275
Rest of World: +353 1 404 0120.