Help Customer Support

Website preferences

Every user is different so at Paddy Power we give you the opportunity to customise your account. To do this you must log into your account, click on “My Account” and then click on “Website Preferences”.

The following options will be displayed:

Language:  Language that the website appears in

Default Tab on Homepage: Select which of the three tabs will be shown by default

Balance: Show account balance in your log in section

Show odds as:  Show odds as fractions or decimals

Show Betslip: Set whether you want the betslip to appear in a seperate window

Betslip Price Alerts: Set what happens if odds change for selections on the betslip

Handicap Price Alerts: Set how you would like to see index changes for financials markets

Racing Stream Prompt: Set whether to prompt when a video stream is available


Football preferences

Some customers only like to bet on certain football leagues. Such as Premiership or La Liga. Under this section you will have a list of available leagues which you can add or remove from your default coupon at will.

Racing Preferences

Here you can specify which area you want to see the next five races from (United Kingdom, Ireland, Rest of the World).

You can also specify whether you want race to display all markets or the racecard only.


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Contact Us

If you can’t find a solution to your query in this section please contact our Customer Services department:
Email: support@paddypower.com or by
Phone:
Ireland: 1800 238 888
UK: 08000 565 275
Rest of World: +353 1 404 0120.